Refunds for the cost of your order and shipping cost are non-refundable for undelivered packages or refused deliveries that are returned to us.
Unfortunately at this time we are unable to accept refund or exchanges due to the pandemic.
You can always contact us for any questions at firstname.lastname@example.org.
DAMAGES AND ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
EXCEPTIONS/ NON-RETURNABLE ITEMS
At this time there are no exception to non-returnable items. Reference the "REFUND/EXCHANGES" section above. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.